Tickets

Your digital tickets are now available!

Each graduate will be given eight general admission tickets, which will be distributed through the Madison Square Garden app.—each graduate must keep one ticket for themself to enter the theatre.

Although you will see a seat number on the ticket, there is no assigned seating. All tickets are general admission.

Guests who need accommodations please complete this Access Services Request Form or email DisabilityOffice@adler.edu by October 16 if you or your guests have accessibility needs.

All guests, 2 and older are required to have a ticket with a unique barcode that will be will scanned upon entrance to the venue. 

Guests cannot use screenshots, images or printed copies of tickets for admittance. 

At least one guest in each party should download the MSG app. to access tickets — details below. Please note, guests arrive after graduates and will not be able to contact them in-person prior to the ceremony.

Graduates who anticipate having more than seven guests will have opportunities to participate in ticket sharing. Guidance can be found in FAQs under “Are additional tickets available?” section.

ACCESSING GRADUATION TICKETS

Each graduate’s tickets will be linked to their Adler email account (@adler.edu). Email access will be required to access the eight general admission tickets allotted.

Those who are unable to access their email should view the steps below,  IT’s password management tool document, or contact IT.

When tickets are available, follow these steps to access and manage the digital tickets:

  1. Visit the Ticketmaster Account Manager website
    Note: Madison Square Garden (MSG) manages the Chicago Theatre.
  1. Go to top right hand corner and click “Sign In.”
  2. A pop up window will appear. Go to the bottom left corner and select, “New to Ticketmaster? Sign Up.”
  3. Follow the prompts to “Create a Ticketmaster Account” using your Adler email address.
  4. Note: You will use this same login information to access the app below. The account provided must stay linked to the Adler email account, even if you have an existing Ticketmaster account under an alternate email address.

Students should download and use the MSG app. on mobile devices to access and manage tickets.

  • Once the app. is downloaded, use the same Ticketmaster Account Manager website credentials with your Adler email address to login. There is no need to create a second account.

TICKET TRANSFERS FOR GUESTS

Every person 2 and older must present a ticket to enter the theatre for the ceremonies. Please make sure to save a ticket for yourself as you will also need one to enter the theatre.

  • This video explains how to transfer tickets to guests and shows how guests can receive their tickets.
  • Screenshots, images or printed copies of the tickets will not work. At least one person in each party should download MSG app. to access tickets.